All Systems Operational
AFF-IT Company Systems Operational
90 days ago
100.0 % uptime
Today
Telephone System ? Operational
90 days ago
100.0 % uptime
Today
Remote Agent Software ? Operational
90 days ago
100.0 % uptime
Today
Emails ? Operational
90 days ago
100.0 % uptime
Today
Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
AFF Hosted RDS System Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Gateway ? Operational
90 days ago
100.0 % uptime
Today
Remote Desktop Host (Customer) Servers ? Operational
90 days ago
100.0 % uptime
Today
Hosted Email Services Operational
90 days ago
100.0 % uptime
Today
Office 365 Operational
90 days ago
100.0 % uptime
Today
Google Apps for Work (G-Suite) Operational
90 days ago
100.0 % uptime
Today
Autotask Software Operational
90 days ago
100.0 % uptime
Today
Autotask Backup (AEB) Operational
90 days ago
100.0 % uptime
Today
Autotask Workplace (AWP) Operational
90 days ago
100.0 % uptime
Today
Datto Software / Services Operational
90 days ago
100.0 % uptime
Today
Datto SAAS Office 365 / G Suite Backup Operational
90 days ago
100.0 % uptime
Today
Datto Backup Service Operational
90 days ago
100.0 % uptime
Today
Telecoms / Connectivity Operational
90 days ago
100.0 % uptime
Today
HVS VOIP Platform Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
AFF Customer VOIP Platform Operational
90 days ago
100.0 % uptime
Today
3CX Based VOIP Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 3, 2021
Resolved - Systems are all running stable again now.
The downtime was caused by a routing issue from the internet provider. Sorry for any issues caused this morning!
Aug 3, 10:36 BST
Monitoring - We are aware that the remote desktop servers wen't down for around 10 minutes not too long ago. They are back up now but we are monitoring them to make sure that everything is stable and working as intended.
Aug 3, 09:35 BST
Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021
Completed - The scheduled maintenance has been completed.
Jul 25, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 20:01 BST
Scheduled - On Saturday 24th July at 8.00 PM we will be carrying out system updates on our Hosted Desktop and 3CX VOIP Based phone system. We expect this maintenance to last for around 4 hours and during this time the phone systems and Remote Desktop platform will be inaccessible. Sorry for any inconvenience caused!
Jul 20, 15:38 BST
Jul 24, 2021
Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.